✓ $50K+ delivered on Upwork · 5-Star Reviews
Workflow Engineering

Turn messy processes
into bulletproof systems

Equip your team with the infrastructure to scale. I build automated workflows that connect your existing tools, letting you handle more volume without the burnout.

Let's Talk View Services
$50K+
Delivered on Upwork
10+
Hours/Week Saved Per Client
100%
Job Success Rate
🇦🇺
Melbourne, Australia
Services

Three ways we can help

We offer everything from a strategic audit to a fully engineered system build. Choose the level of support your team needs
Start here! ↓
⚡
Automation Audit + Quick Win
$500–$800

A focused session to uncover your team's biggest operational bottlenecks—plus one quick-win automation built and running before we're done.

  • 30-minute discovery call to map your current processes
  • Written roadmap: 3–5 high-impact automation opportunities/li>
  • One quick-win implementation (e.g. automating lead capture or Slack notifications)
  • ROI and time-savings estimate for each proposed build
Most Popular
🔧
Done-for-You Workflow Build
$1,500–$3,000

You describe the bottleneck, I engineer the solution. One core business process fully automated, tested, documented, and handed over to your team.

  • End-to-end workflow build (Make.com, Airtable, AI tools & many more)
  • Tailored entirely to your existing tech stack
  • Complete documentation & team handover guide
  • 2 weeks of post-launch monitoring and support
🧠
Fractional Automation Partner
Starting at $1,000/mo

Treat me as your outsourced operations engineer. I'll keep your systems running flawlessly, optimize what's working, and build new infrastructure as your company scales.

  • Monthly system health checks & performance monitoring
  • Priority support and troubleshooting
  • Ongoing tweaks and optimisations
  • Dedicated hours for new workflow builds as your needs evolve
Process

How it works

No jargon, no fluff. Here's what happens when we work together.

Tell Me What's Slowing You Down

Send me a little about your business and the issues you're running into. We'll discuss what's getting in the way and work out the right next step together.

Build & Test

I build your automation workflow, test it thoroughly, and document everything so you (or your team) actually understand how it works.

Launch & Support

We go live. I stick around for two weeks to make sure everything runs smoothly and tweak anything that needs adjusting.

Integrations

Tools I work with

Your existing tools, supercharged with AI automation.
Make.com Claude API Airtable Notion Zapier Google Sheets MCP OpenAI Webhooks Slack Gmail
And many more — if it has an API, I can connect it
Testimonials

What clients are saying

$50,000+ earned on Upwork with consistently top-rated reviews.

"It was an absolute pleasure working with Stephanie for the first time. She is quite the rare blend of professionalism, expert knowledge, and scrappiness to just Get The Job Done even in the face of any obstacles."

C
Chelle McQuaid

"Stephanie consistently demonstrated an ability to thoroughly analyse and diagnose complex issues, often uncovering insights that others might overlook."

P
Paul Graham

"Excellent subject matter knowledge, good communication and great to deal with. They worked to tight deadlines and asked questions to confirm what information they needed. Highly recommended."

S
Stella Collins
Steph Miles
That's me! 👋
About

Hi, I'm Steph

I'm a Melbourne-based AI automation consultant who helps small businesses stop drowning in repetitive tasks. I got into this work because I saw how much time smart, capable teams were wasting on things that could easily be automated — and I wanted to fix that.

I work with founders and operators who are serious about scaling. Whether that's connecting your CRM to your inbox, building AI-powered lead pipelines, or creating end-to-end workflows in Make.com — I'm here to make it happen, without the jargon.

Make.com Expert Claude API Airtable Melbourne, AU 🇦🇺
Get Started

What's slowing your business down?

Messy processes, disconnected tools, or too much manual work? Tell me what's getting in the way and let's discuss how I can help.
Let's Talk
No commitment, just a friendly chat ↑
Let's Talk

What's slowing your business down?

Tell me what's happening in your business and what you'd like to make easier. I'll get back to you to discuss how I can help.

No commitment, just a conversation. Prefer email? hello@digitalsmiles.io